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VRAI at your service
Have a question or concern? Our team is standing by to assist you.
Start a live chat
Assistance at your fingertips. Click the link below and enjoy live customer support 7 days a week.
Send an email
Contact us at hello@vrai.com for any questions or concerns and our Customer Experience Team will be happy to assist you. We strive to respond to every customer inquiry within 1 business day!
Call us
Contact our Customer Experience Team by telephone +1.855.956.4488 for any questions or concerns you may have. Our phone line is available 7 days a week.
Visit a showroom
Complimentary appointments, in person or online, with our diamond experts.
Frequently Asked Questions
Guides
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VRAI created diamonds
Discover diamonds sustainably created in our zero-emission foundry.
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Cut for You™
We cut the most impeccable rough grown in America into any shape and size for you.
Discover Cut for You™
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Engagement rings
Timeless settings, distinctive diamond shapes, endless possibilities.
Shop engagement
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Our lifetime care
Every engagement ring and wedding band comes with our ultimate care to make sure your VRAI creations will last as long as your love.
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Engagement + wedding
Discover beloved engagement rings, wedding ring pairings, and more.
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Fine jewelry
Shop modern-yet-timeless styles that are crafted to last a lifetime.
Shop jewelry
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Styling + gifting
Explore holiday gift ideas, styles for special occasions, and more.
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How to buy a diamond
A step by step guide to discovering the VRAI created diamond meant just for you.
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